Your 40 Cut Cable account at a glance.
See replies from support and continue open conversations here. Resolved conversations are automatically removed.
Follow these steps on your streaming device to install the app using Downloader by AFTVnews.
Keep this page open on your phone or computer while you complete the steps on your TV device.
On your streaming device, open its app store or app search and search for Downloader. Look for Downloader by AFTVnews.
Select Download, Get, or Install. When installation finishes, open Downloader.
Highlight the URL/code box on Downloader's Home screen. Enter the code below using your remote, then choose Go.
Downloader will open the destination for the code. Follow the on-screen download instructions. If your device asks whether Downloader may install an app from this source, review the prompt and allow it only if you recognize and trust the app you are installing.
When the Android installation screen appears, choose Install. When it finishes, choose Open to launch the app or Done to return to Downloader.
Open the installed app and follow the account or sign-in information provided for your service. You can return to this Customer Portal anytime for announcements, setup help, and support.
Start a support conversation. You can continue the conversation from your Customer Dashboard.
Customer Dashboard password: used only to sign in to this website/customer portal.
Service App password: used with your service app. Changing or resetting your Customer Dashboard password does not change your Service App password.
To change your Service App password, choose Service App password change below and send a message to Support.
Manage customer support, announcements, service status, customer accounts, and your private Media Tracker.
Show tracking, missed-episode notices, and authorized media-source search have been moved to the standalone Media Tracker app. It continues to use this same Firebase project.
This ticker is visible to everyone on the public website, including visitors who are not logged in.
Controls the status light shown in the main header for customers and visitors.
Send Discord notifications for customer messages, support replies, resolved tickets, and reopened tickets.
Reply directly to customers, continue conversations, and resolve tickets in realtime. Delete is available only after a ticket is resolved.
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